What is the address to your Mail-In location?
Please mail your devices to IFIXDIRECT: 2220 65TH STREET BROOKLYN, NY 11204. Please make sure to include your order slip or a contact card so we can get in touch with you.
Do you guys ship outside of the United States?
Yes we ship all around the world with various shipping solutions such as USPS,DHL, and UPS. Most express international shipment take 3-5 business days.
Do i need any additional tools?
We provide you with the most essential tools however if your iPhone has the pentalobe screws, you will need to purchase the screw driver seperately.
What is your turnaround on repairs/engravements/customizations?
Depending on the service, turn-around time may vary however majority of our services are complete 24 hours after we receive your device. If you're ordering Engravements or a custom iPhone 4, it may take up to 48 hours.